Audience

Customer Obsessed Enterprises

About zenloop

With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.

Pricing

Pricing Details:
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Integrations

Ratings/Reviews

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Company Information

zenloop
Founded: 2016
Germany
www.zenloop.com/en/

Videos and Screen Captures

zenloop Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

zenloop Frequently Asked Questions

Q: What kinds of users and organization types does zenloop work with?
Q: What languages does zenloop support in their product?
Q: What kind of support options does zenloop offer?
Q: What other applications or services does zenloop integrate with?
Q: What type of training does zenloop provide?
Q: What pricing for support is available for zenloop?
Q: What pricing for training is available for zenloop?

zenloop Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Knowledge Management

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Call Reporting

NPS

zenloop Additional Categories