Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

About GTranscribe

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops.

We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits.

Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

Pricing

Starting Price:
£10
Pricing Details:
For 30 hours of transcription. Prices vary depending on language and diarization options.

Integrations

API:
Yes, GTranscribe offers API access

Ratings/Reviews

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Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Videos and Screen Captures

FreePBX 17 Module

FreePBX 17 Module

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

GTranscribe Frequently Asked Questions

Q: What kinds of users and organization types does GTranscribe work with?
Q: What languages does GTranscribe support in their product?
Q: What kind of support options does GTranscribe offer?
Q: What other applications or services does GTranscribe integrate with?
Q: Does GTranscribe have an API?
Q: What type of training does GTranscribe provide?
Q: How much does GTranscribe cost?

GTranscribe Product Features

Transcription

AI / Machine Learning
Automatic Transcription
Full Text Search
Multi-Language Support
Speech Recognition
Annotations
Audio/Video File Upload
Collaboration Tools
File Sharing
For Manual Transcription
Natural Language Processing (NLP)
Playback Controls
Subtitles
Text Editor
Timecoding

GTranscribe Additional Categories