Best Knowledge Management Software - Page 2
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Compare the Top Knowledge Management Software as of June 2025 - Page 2
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1
Microsoft SharePoint
Microsoft
Your mobile, intelligent intranet. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization. SharePoint empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share files, data, news, and resources. Customize your site to streamline your team’s work. Collaborate effortlessly and securely with team members inside and outside your organization, across PCs, Macs, and mobile devices. Build cohesion and inform your employees throughout your intranet. Drive organizational efficiency by sharing common resources and applications on home sites and portals. Tell your story with beautiful communication sites. And stay in the know with personalized, targeted news on the web and the SharePoint mobile apps. You’re just a click away from what you are looking for, with powerful search and intelligent ways to discover information.Starting Price: $1.00/one-time/user -
2
Confluence
Atlassian
Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.Starting Price: $10.00/month -
3
Help Scout
Help Scout
Delight customers by providing outstanding customer service like no other with Help Scout, a web-based help desk software. Suitable for for companies of all sizes, Help Scout enables businesses to deliver personalized support. The platform offers collaboration features to keep everyone on the same page, automated workflows, best in-class-reporting, an integrated knowledge base, and a robust API. Help Scout also integrates with voicemail services and live chat services like Olark and Snap Engage.Starting Price: $10.00/month/user -
4
User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →Starting Price: $249.00/month -
5
livepro
livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data. -
6
Flowlu
Cloud22 LLC
A comprehensive, all-in-one solution for business management and team collaboration. Streamline your workflow and propel business growth to new heights. Experience seamless integration of powerful features: CRM: Effectively manage customer relationships through contact management, lead generation, and sales pipelines. Project & Task Management: Plan, organize, and monitor projects using intuitive tools like Kanban boards, Gantt charts, and real-time progress reports. Document Builder: Easily create professional quotes, invoices, proposals, and other essential documents. Financial Management: Keep track of revenue, expenses, and cash flow with insightful financial reports. Knowledge Base & Mind Maps: Build a centralized repository of company knowledge, FAQs, and training materials for easy access and reference. Client Portal: Offer clients secure access to project updates, invoices, documents, and communication channels for enhanced collaboration.Starting Price: $15 USD/mo -
7
Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
8
Method Grid
Method Apps Limited
Method Grid is an AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can collaborate and build knowledge-rich playbooks that define how to deliver individual projects and services by leveraging their global expertise, knowledge and insights. Bring projects to life by creating playbooks that can be customised and tailored for each client, making it easy to highlight your organisation’s capability and expertise in a way that resonates with their specific needs and challenges. Method Grid is the platform for consulting organisations looking for a capability partner to assist them in building world-class scalable services. Services that foster trust, exceed expectations and manifest as authentic intellectual property, which encapsulates the collective knowledge and experiences of your people.Starting Price: £16 per person per month -
9
Quip
Salesforce
Quip helps sales teams accelerate business in real-time. Reimagine sales processes with embedded documents, live Salesforce data, and built-in collaboration. Quip is the easiest way for Salesforce customers to transform processes like Account Planning, Mutual Close Plans, and Qualification Notes. Standardize, automate, and embed real-time, collaborative documents inside Salesforce records. Quip documents unite your team’s work and communication, so you can get everything done in one place. Embed spreadsheets into documents to give data the context your team needs to make critical decisions. Streamline your workflow with team chat built into every document and spreadsheet; plus team chat rooms and 1:1 messaging.Starting Price: $10/month -
10
elevio
elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.Starting Price: $99.00 -
11
FuseBase
FuseBase (formerly Nimbus)
In FuseBase, you can communicate and collaborate with your team and clients. Create your Organization and invite them to your team. Work on your projects creating super docs with wide integration options. Add and manage tasks for your team, comment on them and chat right into your workspaces. Empower yourself or your team to get things done faster with fewer iterations and meetings. Nimbus Business will give you more opportunities for increasing your brand awareness. Experience the incredible potential of AI to improve your workflow! Discover the unbelievable power of Nimbus AI and evolve the way you manage your time. Easily create content from scratch, enhance and improve existing content, and get personalized recommendations. Benefit from an AI assistant that is always in your work hub.Starting Price: $99 -
12
Gist
Gist
All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.Starting Price: $33.99 per month -
13
Guidejar
AppMacha Labs
Guidejar helps users create interactive, step-by-step guides and product demos with ease. User can capture their workflow using our browser extension, render the guide as an SOP or an interactive product demo, and share instantly. Guidejar also has AI features like Voiceover & Translate that help users create engaging content for a global audience. With Guidejar, users can also write long form help articles, faqs, documentations etc. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Finally, Guidejar has a no-code help center that users can setup instantly and have all the guides and articles hosted on their own custom domain.Starting Price: $12/month/user -
14
ThoughtFarmer
ThoughtFarmer
ThoughtFarmer is a leading provider of intranet software that brings people, teams, and ideas together. Used by organizations around the world, ThoughtFarmer is designed to streamline internal communication, facilitate knowledge management, and encourage collaboration across geographical distances. ThoughtFarmer excels at engaging distributed employees. Featuring integrations to critical business software such as Slack, Microsoft, and Google, ThoughtFarmer keeps your remote workforce connected and productive with up-to-the-minute information, collaborative online spaces, and a place where your company can thrive. -
15
Taskade
Taskade
Taskade is the simplest way to map out your workflows, from ideas to action. Create checklists, mindmaps, kanban boards, and more, all with integrated video chat on the same page. Whether you're ticking off daily goals, managing a group project, or planning a holiday with friends — getting organized with Taskade is simple, friendly, and fun. Collaborate better by using Taskade to share your lists and notes. Work with team members to edit content together in real time, manage group tasks, and brainstorm live via chat. Taskade can be used by individuals or teams, at home or at work (or anywhere!) Automatic syncing means your lists and notes are always up to date on every device. Taskade is the all-in-one collaboration platform for remote teams. Unleash your team productivity with task lists, mindmaps, and video chat.Starting Price: Free -
16
KMS Lighthouse
KMS Lighthouse
Whether you’re in financial services, healthcare, insurance, banking or any other industry where your employees need access to information at their fingertips, knowledge management is a crucial component in the success of this experience. KMS Lighthouse is the next-generation knowledge management solution used by brands globally. Our cutting-edge solution: ✅ Can cut employee training times by up to 50%. ✅ Increases productivity ✅ Reduces costs ✅ Reduce error rates ✅ Increase First Call Resolution (FCR) by up to 40% ✅ Easily integrates with your preferred tools, allowing you to increase productivity across all channels and departments. ✅ Is trusted by some of the biggest brands in the world. When your agents need information in real-time, our software is responsive which means an enhanced customer experience. -
17
Igloo
Igloo Software
Igloo Digital Workplace. Connect all your apps for a unified digital workplace experience. With seamless integrations to your most valued business applications and platforms, Igloo provides your employees with a single destination to access the tools they need to perform. Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. -
18
Zoho Connect
Zoho
Automate your operational processes and simplify your workflow with Zoho Connect. Designed for businesses of all sizes, this reliable, cloud-based project collaboration tool promotes faster communication and better collaboration amongst teams. Powerful and scalable, Zoho Connect helps users build an enterprise social network so that workers can collaborate and connect on projects in a seamless and cost-efficient manner. With Zoho Connect, users can effectively hold real-time discussions, share ideas, create their own apps, contact anyone in the network, build their knowledge base, manage their work plans, and more.Starting Price: $1/user/month -
19
Digitile
Digitile
Digitile simplifies employee workflows to improve productivity by auto-tagging information to help users find the right version of a document in seconds, no matter where it's stored. Create and organize a unified file taxonomy for digital assets stored in Google Drive, Dropbox, and other cloud apps to simplify document managementStarting Price: $29.00/month/user -
20
MeisterNote
Meister
Write here. Write Now. MeisterNote is a beautiful, intuitive documentation software that helps teams write and organize written information collaboratively. Use MeisterNote’s impressive content creation and editing capabilities, alongside intuitive collaborative functionality, to revolutionize online documentation and improve the way your team processes information. This beautiful documentation tool is the perfect solution for team knowledge bases, meeting management, internal communication, project documentation and much, much more. Use file embeds to integrate your existing documentation sleekly into MeisterNote, and choose from over 15 content block styles to help your notes stand out from the crowd! Part of the Meister Suite, MeisterNote uses clever integrations with MindMeister, an online mind mapping tool and MeisterTask, an online task management software, to ensure flawless workflows and keep your team working together.Starting Price: $5.99 -
21
Noodle
Vialect
Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc. Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture. Features Cloud or On-Premise Options Fully Customizable Design Build Sites in Minutes Regularly Updated With New Features Flexible Password Controls Drag and Drop Features/Post Track Views of Content Unlimited Colors/Skins Create Polls/Surveys Sync with Active Directory 11 Supported Languages Built In Block Text Editor Follow Co-Worker’s Statuses Create Custom Workflows Embed Video and Photos Easily Archive Content Video Conferencing Build E-Forms and Reports Merge Multiple Calendars Optimized For Speed All Applications Included View Personal User Statistics Personal Digital Workspace EtcStarting Price: $200 per month -
22
Lark
ByteDance
The next-gen collaboration suite. All your chats, meetings, calendars, docs, and emails in one place. These organisations have made Lark their all-in-one solution for collaboration. Lark is a comprehensive productivity superapp designed to streamline collaboration. It combines chat, meetings, document editing,project management, and automation tools in one intuitive platform, simplifying your workflow and enhancing team communication. It suits teams of all sizes, from small groups to large multinational companies. By utilizing Lark Base, teams have the ability to construct a CRM solution that aligns with their present requirements and is capable of expanding along with the business. Additionally, Lark is well-equipped to serve as a project management tool, providing project managers with robust features for planning, tracking, and executing projects effectively.Starting Price: $12/user/month -
23
GoSearch
GoSearch
GoSearch, from the creators of GoLinks, is a generative AI enterprise search solution built to simplify how teams access and act on workplace knowledge. With Agentic AI, GoSearch goes beyond keyword search—giving you contextual answers, actionable insights, and task automation across 100+ workplace tools like Google Drive, Jira, Slack, and Salesforce. Create custom AI agents to power searches, actions, and workflows—using any LLM of your choice to complete tasks across your tools and data. 🔍 Centralize knowledge with unified, secure search 💬 GoAI delivers instant answers, summaries & links 🤖 Build no-code AI agents to automate tasks & workflows 🔐 Zero-replication security ensures real-time, private results ⚡ Surface insights fast and act without context switching Whether you’re scaling knowledge access, improving productivity, or simplifying internal support, GoSearch transforms search into strategic impact. Go to our website, sign up for free, or request a demo.Starting Price: $8 per month/per user -
24
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
25
EdCast
Cornerstone OnDemand
EdCast is a comprehensive talent experience suite, empowering organizations with AI-powered Learning, Skilling and Career Mobility capabilities to develop a future-ready workplace! Our award-winning Talent Experience Platform (TXP) is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. Some of our esteemed clients across Fortune 500 Companies include HP, Dell, Diageo, Danone, Standard Chartered Bank, ANZ Bank, Genpact, Jardine Matheson and many more! Start the L&D transformation journey in your organization! Prepare for the Future of Work! Do get in touch with us to know more or book a live demo.Starting Price: Custom -
26
Engageware
Engageware
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency. -
27
Qmarkets
Qmarkets
Managing innovation at a large company is never easy. You have an endless list of stakeholders to engage, countless data points to consider, and plenty of landmines to avoid. But it doesn’t have to be so difficult. With the right tools, you can bring all of these elements together to find clear insights that help you make the decisions that matter. That’s where we come in. With the AI-enhanced Qmarkets platform you can easily define and manage intelligent crowdsourcing processes to identify, review, and implement the most relevant ideas, trends, or insights, and deliver immediate ROI for your organization. With renowned clients like Ford, Intel, Coca-Cola, and UBS, we have a wealth of best-practices to help you achieve your goals. Whichever path you choose, we are obsessed with your success, and will be with you at every step of your innovation journey. -
28
Tettra
Tettra
Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.Starting Price: $99 per month -
29
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
30
Helpjuice
Helpjuice
Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more.