Best Customer Retention Software in Brazil
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Compare the Top Customer Retention Software in Brazil as of June 2025
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What is Customer Retention Software in Brazil?
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software: Compare and read user reviews of the best Customer Retention software in Brazil currently available using the table below. This list is updated regularly.
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1
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.Starting Price: $64/Month 20% off -
2
Mixpanel
Mixpanel
At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics and engagement product, companies can analyze how and why their users engage, convert, and retain in real-time across web, mobile, and smart devices. Then they can use that data to improve their business and products. Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, and Singapore. Great products are built by teams who know their users. Go beneath the surface to learn which features are popular, who your power users are, and the behaviors tied to long-term retention. See which features are popular and how many power users you have.Starting Price: $89 per month -
3
Hotjar
Hotjar
Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.Starting Price: $99 per month -
4
Kissmetrics
Kissmetrics
Accelerate growth by seeing what’s happening on your website and apps. Kissmetrics is ideally suited for SaaS product and marketing teams because we give you the information you need to acquire qualified prospects, convert more trials into paying customers, and reduce churn. Kissmetrics is also suited for ecommerce product and marketing teams because we give you the information you need to optimize your checkout funnel, convert more visitors into loyalists, and increase the lifetime value of your customers.Starting Price: $500.00/month -
5
Incentiwised
Incentiwised
Incentiwised is an AI-powered loyalty marketing suite for businesses across multiple domains such as Retail, Hospitality, Automotive, and Healthcare. that tracks the complete journey of a customer with a brand and make sure they are hooked for long. It is the brainchild, a product of Hyperspace consulting- A corporation based in the UK, which is a leader of the tech-consulting business. Incentiwised ensures you stay at the top of your marketing game with the amalgamation of tech- geniuses and industry experts bringing the best of both worlds to curate effective solutions and amplify your existing customer retention levels to a new high. -
6
Talon.One
Talon.One
Talon.One is an API-first promotion platform that enables businesses to manage coupons, referrals, discounts, loyalty programs, bundling, wallets and gift cards all in one place. Leveraging the fully equipped and easily customizable rule-based engine, brands can connect with their customers through endless touchpoints to deliver contextual promotion campaigns, create automated workflows and fine-tune everything anytime anywhere, without relying on in-house development or maintenance. -
7
Intellum Platform
Intellum
Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution. -
8
Userpilot
Userpilot
Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback. Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free. It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.Starting Price: $249 per month -
9
Reteno
Reteno
Grow mobile user retention via push notifications and seven more channels. User retention is the key to meeting long-term business goals. Retention made simple with Reteno. Get a jump start with campaigns that make money from day one. Don’t waste your time on designing campaigns and preparing flows. Go live with your app retention strategy in five days. Probably you won’t even need a developer. Add more channels to increase reach and ROI. The more channels you use, the more repeat sales you can get. Acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. We collect data from various sources. You can then use that data for campaigns, workflows, segments, and content personalization, as well as to deliver messages via various channels. Use ready-made workflows created for your business type to acquire, convert, engage, and retain more users. Prepare any campaign in a few minutes with our intuitive builders.Starting Price: $30 per month -
10
Starred
Starred
Improve retention, boost client loyalty, and watch return on investment grow with Starred, a feedback software solution. Starred approaches feedback from the perspective of the respondent, which increases the growth of response rates. Starred enables users to act on real-time actionable insights, prioritized by client segment.Starting Price: $329.00/month -
11
Open Loyalty
Open Loyalty
Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase Customer Lifetime Value. We have helped over 100 enterprises from 43 countries build lifelong customer loyalty. Global leaders like Heineken, JTI, limango, Intersport, or ALDO use Open Loyalty to integrate powerful loyalty and gamification mechanics into their ecosystems efficiently, without the resource strain of building from scratch. Open Loyalty’s value proposition: 1) Increasing CLV: Gamified loyalty programs foster long-lasting customer behaviors instead of relying on one-time sales spikes. 2) Maximizing ROI: Gamification mechanics reduce dependence on discounts and other margin-eroding tactics. 3) Seamless integration: Open Loyalty’s API-first, composable architecture allows seamless integration into the most advanced tech stacks. As part of the OEX group, Open Loyalty benefits from a foundation of 15 companies and 4,000+ employees. Recognized by Google and Deloitte. -
12
The Comarch Loyalty Marketing Platform is a comprehensive solution designed to enhance customer engagement and retention through tailored loyalty programs. It empowers businesses to create personalized customer experiences by leveraging advanced data analytics and automation. Key benefits include increased customer retention, improved brand loyalty, and enhanced revenue generation. The platform offers a range of functionalities, such as marketing automation to streamline campaigns, pre-integrated customer journeys for seamless interactions, and advanced personalization that adapts to individual preferences. Additionally, it provides robust AI-driven data analytics for actionable insights, helping businesses optimize their strategies. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.Starting Price: $0
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13
LoyaltyXpert
LoyaltyXpert
Channel partners can substantially enhance your sales volume by selling your solution to the influencers. Having a partnership with one or more channel partners can be one of the most reliable strategies to quicken business growth. Don’t just give away incentives, leverage the power of data to make informed decisions with our robust solutions. Go beyond Offers & Discounts. LoyaltyXpert is a comprehensive Channel loyalty program platform in India. Regardless of your business domain and size, we can deliver a solution that best fits your needs. We provide superior B2B loyalty program solutions to help engage & incentivize your business partners and discover real insights into customer behavior, needs, and expectations. With a better understanding of what leads to long-lasting trade partners' relationships, businesses can accelerate their sales & marketing efforts and increase ROI. -
14
Upzelo
Upzelo
Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.Starting Price: $47 per month -
15
Loyalty Gator
Loyalty Gator
Get an edge over your competition with a loyalty program that's customized for your business. We offer cloud (web) based systems for loyalty programs , gift cards programs , and employee loyalty programs. We help merchants maximize customer retention and increase customer spending. Loyalty Gator provides a loyalty program unique to your business which strengthens the relationship with your customers and allows you to collect the data that's important to you, unlike shared rewards programs (across hundreds of merchants) which often encourages loyalty to the program itself rather than you - the merchant! Whether you prefer cards, or cardless, your loyalty program will be customized for your business. Integrate your loyalty program with thousands of popular applications or simply use as a stand-alone loyalty solution (no point-of-sale connection required). Our web-based loyalty program software allows you to access your program wherever you are!Starting Price: $88 per month -
16
TADA
TADA
We help businesses to improve sustainability by retaining your customer better. We go #BeyondLoyalty. Our platform helps you retain customers longer using memberships, subscriptions, referrals, digital rewards & more. TADA provides an end-to-end customer retention platform for businesses to accelerate growth, improve sustainability, and maximize Customer Lifetime Value. Additionally, We connect businesses with each other to collaborate within our network. How does it work? We provide a personalized business assessment and product demo to identify the specific ways your brand to improve businesses' sustainability by enabling them to retain customers better. Once we have found the right solution for you, we work with you to integrate our customer retention platform and get you up and running! -
17
Bingage
Bingage
AI-enabled all in one Marketing Suite for restaurants. Bingage Marketing suite provides e-wallet, Cashback program, Feedbacks, Referral marketing, 7+ Automated campaigns & Actionable Analytics to run the personalized campaign and boost customer retention. Many loyalty programs exist today, but surprisingly they don’t provide any customer retention. Bingage replaces these traditional program with its unique loyalty solution! Feedback is important but analyzing those feedback on real-time is very crucial. Bingage's digital feedback system helps in understand customer's preferences real-time. Personalized SMS gives more conversion. Bingage analyses customer buying behavior and gives you the list of relevant customers which need to be targeted. -
18
Unboxing
UnDigital
Unboxing Marketing Automation will significantly increase customer retention and revenue. The perfect marketing message and CTA for every e-commerce customer will be automatically dropped inside their package from your fulfillment center. Provide the perfect marketing message and CTA for every e-commerce customer inside their package automatically dropped in at your fulfillment center. Built for efficiency your operations team will never again need to store pre printed marketing inserts that don’t deliver results. 100% attribution for marketers to easily increase customer conversions. Daily reporting of number of outgoing Impressions and conversions by campaign. With UnDigital your e-commerce packages mimic your digital marketing channels with the impression being a physical and personalized print. No need to correspond with your operations team. You schedule and control all personalized inserts that customers receive in their packages. -
19
Chargebee Retention
Chargebee
Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.Starting Price: $250 per month -
20
RetentionEngine
RetentionEngine
RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.Starting Price: $59 per month -
21
Snipp
Snipp
Our modular customer acquisition, engagement and retention platform enables multichannel brands across industries to implement omnichannel, objectives-led, ROI-driven, data-rich programs. Brands can run simple one-off reward-based promotions to ongoing loyalty programs and periodic rebate marketing programs, all from a single technology vendor. Create instant win games, sweepstakes GWP, and social media campaigns for consumers to win big while having fun. Setup, legal and fulfillment too. Modular customer loyalty platform to Build lifelong loyalty by rewarding consumers for purchase and non-purchase behavior to encourage deeper engagement. Capture and make sense of complex consumer behavior and purchase patterns. Turn this invaluable information into actionable insights to improve personalization and engagement. Rebates are streamlined through digital receipts processing. Flexible, efficient, easy-to-use, scalable, and secure. -
22
B2Metric
B2Metric
Customer intelligence data platform that helps brands analyze and predict user behavior across multi-channels. Analyze your data quickly and accurately. Identify customer behavior patterns and trends to make informed decisions with the power of AI and ML solutions. B2Metric can integrate with endless sources including databases you use the most. Optimize your retention strategies by predicting customer churn and taking preventive actions accordingly. Categorize customers into distinct groups based on their behaviors, characteristics, and preferences to enable targeted marketing. Refine marketing strategies using data-driven insights to enhance performance, targeting, personalization, and budget optimization. Provide unique customer experiences by optimizing touchpoints and tailoring marketing efforts. AI-based marketing analytics that reduces user churn & increases growth. Identify your customers at risk of churn and develop proactive retention strategies with advanced ML algorithms.Starting Price: $99 per month -
23
Yotpo
Yotpo
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty & referrals, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. -
24
Gainsight
Gainsight
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes. -
25
CrowdTwist
Oracle
Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases. -
26
CFN Insight
Clarivate
Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. Both B2B and B2C organizations who adopt our program see higher revenue, better retention rates and improved margins. Using our proven data-driven approach, we’ll help you identify the biggest drivers of churn and customer pain points to then develop actionable opportunities that drive financial and CX results. CFN Insight is the leader in customer journey mapping software with the most advanced visualizations, reporting, action scorecards, dashboards, and insights available. -
27
SmartKarrot
SmartKarrot Inc
SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation. 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams. -
28
Scal-e
Scal-e
Scal-e is an Agile marketing cloud platform for large and medium-sized B2B or B2C companies willing to leverage customer insights to reduce the cost of customer acquisition and retention. Through no-code functionalities, Scal-e meets the needs of agility requested by digital marketers, analysts and ITs to integrate new communications channels or data sources. Together with a native integration of all modules, Scal-e agile digital marketing cloud platform for all-channel results, reduce total cost of ownership (TCO) and boost brands productivity : - Cleanse and transform customer data from online, offline and onchain data sources, - Manage customer privacy, Create consistent B2C or B2B 360 customer profiles, - Orchestrate Segment-of-One digital marketing campaigns, loyalty, referral or compensation programs or distributed marketing approaches, - Build custom dashboards.Starting Price: 3000 -
29
AppCard
AppCard
The next generation of customer analytics has finally arrived. AppCard is more than just a loyalty program. It's a robust and easy-to-manage customer retention platform that delivers actionable marketing campaigns tailored to your company and customers. Built atop an advanced AI called "Pinky" that has been developed specifically for brick & mortar retailers and grocery stores, AppCard uses artificial intelligence to gain useful insights into your customers every time they shop. Smart data capture and machine learning empower you to deliver the right message to the right customer at the right time. AppCard captures and consolidates item-level purchase data with customer identities and tosses it to Pinky to provide you with complete picture of your clientele. The AppCard customer loyalty system is built on a proprietary algorithm that represents the next generation of loyalty & rewards programs. -
30
Bellwethr
Bellwethr
Customer health scores and other assessments are largely subjective or based on a few trivial data points. To be truly data-driven you need to utilize ALL your available data to find serious signals that can identify risk/opportunity and improve decision making. Identify trends, forecast customer lifetime value, predict churn and even identify next best actions to drive retention and revenue. Get access to our data science team along the way to help you improve and learn best practices. Keep track of why your customers are cancelling. See which customer segments are underperforming and which are improving. You can't retain all of your customers forever. But former customers are 45% more likely to reactivate than a new customer is to convert. You want data-driven decisions and processes but data science is hard. Customer health scores and other assessments are largely subjective or based on a few trivial data points.