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About

Deploy accurate speech recognition at scale while continuously improving model performance by labeling data and training from a single console. We deliver state-of-the-art speech recognition and understanding at scale. We do it by providing cutting-edge model training and data-labeling alongside flexible deployment options. Our platform recognizes multiple languages, accents, and words, dynamically tuning to the needs of your business with every training session. The fastest, most accurate, most reliable, most scalable speech transcription, with understanding — rebuilt just for enterprise. We’ve reinvented ASR with 100% deep learning that allows companies to continuously improve accuracy. Stop waiting for the big tech players to improve their software and forcing your developers to manually boost accuracy with keywords in every API call. Start training your speech model and reaping the benefits in weeks, not months or years.

About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for Speech to Text (STT) API for real-time and batch transcriptions, on premise or in the cloud.

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

£10
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Deepgram
Founded: 2015
United States
deepgram.com

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Alternatives

Alternatives

Dragon Legal

Dragon Legal

Nuance Communications

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Astro
ContactSwing
Creovai
Docker
Fluents.ai
FreePBX
Genesys Cloud CX
Google Cloud Platform
Hunch
Koala
Kubernetes
Line 21
MacWhisper
NVIDIA DRIVE
Nova-3
Restack
Splutter AI
Steamship
Unremot
Vocode

Integrations

Astro
ContactSwing
Creovai
Docker
Fluents.ai
FreePBX
Genesys Cloud CX
Google Cloud Platform
Hunch
Koala
Kubernetes
Line 21
MacWhisper
NVIDIA DRIVE
Nova-3
Restack
Splutter AI
Steamship
Unremot
Vocode
Claim Deepgram and update features and information
Claim Deepgram and update features and information
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Claim GTranscribe and update features and information