Best Churn Prevention Software in Canada
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Compare the Top Churn Prevention Software in Canada as of June 2025
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What is Churn Prevention Software in Canada?
Churn prevention software helps businesses identify and reduce customer attrition by analyzing customer behavior and detecting early signs of dissatisfaction or disengagement. It uses data-driven insights, such as usage patterns, feedback, and transaction history, to predict which customers are at risk of leaving. With features like automated alerts, personalized outreach campaigns, and customer retention strategies, the software allows companies to proactively engage with at-risk customers. Churn prevention tools are commonly used in subscription-based services, SaaS platforms, and customer-focused industries to maintain customer loyalty and reduce turnover. Overall, this software helps businesses improve retention rates, enhance customer satisfaction, and maximize long-term revenue. Compare and read user reviews of the best Churn Prevention software in Canada currently available using the table below. This list is updated regularly.
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1
ChargeSentry
ChargeSentry
Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! 1. Simple transparent monthly pricing 2. No Integration required - Instantly connect your merchant account 3. Fully automated - We enrich and respond to your chargebacks automatically. We back our service with a risk-free guarantee - If we don't win the value of our subscription, you get your money back! Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss.Starting Price: $99.95 per month -
2
inSided
inSided
inSided is the leading Community Platform for scaling Customer Success and Support. Reduce your churn rate, deflect calls and tickets and build better products with our Community, Knowledge Base, and In-Product Support products.Starting Price: $900 per month -
3
Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
4
sticky.io
sticky.io
We make sure your online business runs smoothly beyond the buy button, so you can captivate consumers with next-level experiences. Sell how your customers want to buy with infinite order and checkout flexibility and provide ultimate control with self-service capabilities. Integrate disparate systems together to one single source of truth to create seamless customer experiences and manage your business at any volume. Put the power of consumer insights to work for real-time decision-making and turn one-time shoppers into forever fans. Launch new landing pages, sales funnels, products and promotions at lightning speed and combat fraud and churn to boost your bottom line. -
5
Recurly
Recurly
Thousands of innovative companies across media and entertainment, consumer goods, software, education, health and wellness, and travel and hostpiatlity industries rely on Recurly for faster, more profitable growth. The partnership and platform of Recurly removes the complexities of automating subscription management and recurring billing at scale, enabling teams to manage and optimize their subscriber lifecycles with ease. Category-defining companies including Sling, Twitch, Bark, FabFitFun, Paramount, Lucid, and Sprout Social have chosen Recurly to manage billions of dollars in recurring revenues, future-proof their recurring billing and revenue management, and recover billions of dollars in lost revenue due to churn. Founded in 2009, Recurly is based in San Francisco, with offices in Boulder and London. Recurly | Keep a good thing growingⓇStarting Price: $0.00/month -
6
ProfitWell
Paddle
Solve the hardest parts of SaaS & subscription growth with ProfitWell. Get absolutely accurate subscription analytics (100% free), reduce customer churn, automate revenue recognition, and optimize your pricing strategy with our data-driven products. More than 14,000 companies in over 100 countries use ProfitWell to power their growth—so they can focus on their customers and their product.Starting Price: $0/month -
7
Userlist
Userlist
Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.Starting Price: $99 per month -
8
Churnfree
Churnfree
What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Churnfree help SaaS, eCommerce, and subscription-based businesses to retain more customers and reduce churn rate. In addition, we provide valuable insights on how to further improve customer retention. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now!Starting Price: $49/month -
9
Reteno
Reteno
Grow mobile user retention via push notifications and seven more channels. User retention is the key to meeting long-term business goals. Retention made simple with Reteno. Get a jump start with campaigns that make money from day one. Don’t waste your time on designing campaigns and preparing flows. Go live with your app retention strategy in five days. Probably you won’t even need a developer. Add more channels to increase reach and ROI. The more channels you use, the more repeat sales you can get. Acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. We collect data from various sources. You can then use that data for campaigns, workflows, segments, and content personalization, as well as to deliver messages via various channels. Use ready-made workflows created for your business type to acquire, convert, engage, and retain more users. Prepare any campaign in a few minutes with our intuitive builders.Starting Price: $30 per month -
10
devtodev
devtodev
devtodev is an ultimate product analytics platform for data-driven teams to get valuable insights and influence user decisions. With devtodev you can convert users into paying users, improve in-app economics, predict churn, revenue and customer lifetime value, as well as analyze and influence user behavior.Starting Price: Free -
11
SatisMeter
SatisMeter
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.Starting Price: $49.00/month -
12
Baremetrics
Baremetrics
Grow your startup right. Metrics, dunning, and engagement tools for SaaS & subscription businesses. Baremetrics cuts through the noise and reveals the insights you need to make profitable decisions that propel the business forward. See what's happening today, plan for tomorrow, and strategize for growth months and years down the road. We're sick of the seemingly endless number of stale charts and graphs, so we work to make our design and interface lively and inspiring. Every feature is as useful as it is pleasing to the eye. Finally, you can get the data you need to uncover growth opportunities, get answers to your questions, and run sophisticated analyses with ease. Being data-driven and customer-obsessed just became a reality. We strive to be the SaaS & subscription analytics solution you've always dreamed of. One click and you get hundreds of valuable metrics and business insights!Starting Price: $50.00 per month -
13
Apxor
Apxor Technology Solutions
Apxor is an app intelligence platform. We are the leader of smart in-app nudges in India. We processes 10 Billion events monthly and reliably reaches 75% of Digital India. Do you know why apps like Instagram, Facebook, Pinterest etc quickly accelerate growth? Because they experiment more and nudge their users towards the product goals smartly. Most apps don't have the engineering bandwidth that deca-corns do! Organizations for whom speed, focus and results matter use Apxor to power their smart nudges, rapid experiments to drive product led growth! Leading apps like Dream11, Doubtnut, Shemaroo rely on Apxor to experiment on different features without long release cycles and huge developer efforts. They reach their conversion goals effortlessly since they nudge users smartly using Apxor.Starting Price: $399 per month -
14
Custify
Custify
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows. ** Customer 360 view: Streamline customer data from CRMs, support, and billing systems. ** Growth: Automatically identify growth, renewal, and upsell opportunities. ** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew. ** Customer Health: Identify and reduce at-risk customers. ** Automation: Playbooks and workflows automate white-glove tasks.Starting Price: 899$/mo -
15
ProsperStack
ProsperStack
Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.Starting Price: $79 per month -
16
Stunning
Stunning
Recover more failed payments on Stripe with Stunning. Built from day one to help you keep more of your customers, Stunning is the leader in failed payment recovery for subscription businesses using Stripe. And that just scratches the surface of what Stunning can do. Stunning makes it easy to get in touch with customers and keep your revenue flowing. We can even help you to recover revenue without sending a single email/notification to your customers. Whatever the best revenue recovery method is for the situation, we’ve got you covered. Stay in the know about your failed and recovered payments. With Stunning, you’ll have access to a wide array of data, communication tools and updates to ensure you’re always up to speed. Automatically keep customers informed for the lifetime of their subscription with perfectly timed, fully customizable emails for important events such as subscriptions starting, trials ending, upcoming charges, transactions, cancellations and more.Starting Price: $100 per month -
17
Upzelo
Upzelo
Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.Starting Price: $47 per month -
18
Butter
Butter Payments
Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth. How do we do it? We build and deploy custom machine learning algorithms that analyze each individual failed payment, enabling us to determine the optimal approach and timing for retrying the transaction. Unlike traditional retry solutions that employ a generic "one-size-fits-all" approach, our tailored approach ensures that no potential recovered revenue is left on the table. Intelligently tackling failed payments and payment health leads to: Reduced Churn Rates - Reducing customers lost to failed payments decreases churn and the impacts compound over time Increased LTV:CAC Ratio - With fewer customers churning due to failed payments, your overall LTV improves Increased Top-line ARR - 5%-10% more revenue recovered from failed payments -
19
Churn360
Churn360
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.Starting Price: $399 -
20
Waitlyst
Waitlyst
Drive revenue and retention using autonomous AI agents that engage users across the entire customer journey. Drive growth with automated onboarding, activation, and retention processes using autonomous ai agents that send personalized, high-converting emails to your customers. Break free from managing complex workflows, and concentrate on building your product. Simply let Waitlyst know your primary focus and consider it done. Stay on top of growth and pre-empt changes in user behavior. Our zero-setup reports equip you with the key data needed to drive growth through informed decisions. Waitlyst works by unifying all of your company’s customer data and activity in one place. It eliminates data silos, giving you the insights needed to help drive revenue and retention.Starting Price: $50 per month -
21
Upollo
Upollo
Harness product, behavior, CRM signals, and more for smarter sales, customer success, and marketing that grows pipelines and accelerates NDR growth. For our users, they're adding massive revenue gains. We learn from and analyze billions of data points from businesses and users in nearly every country. Our platform is designed to empower teams to expand their user base, retain more customers, and convert more signups. Be alerted when there is intent to expand. Know where the opportunities are with opportunity size by department, job title, or engagement level. Convert high-propensity customers early, helping struggling customers to succeed. Understand why people are converting and what specific factors make them less likely to. Upollo analyzes your data in real time, delivering actionable insights within minutes. Leverage our insights to empower your teams and grow your NDR, ARR, LTV, etc.Starting Price: $799 per month -
22
Customerscore.io
Customerscore.io
Customerscore.io helps SaaS businesses predict churn and find upsell opportunities to grow revenue and keep customers. It enables you to manage customer segments on autopilot with triggered communication based on health scores. The platform is easy to set up with ready-made data integrations, so businesses can start seeing results quickly. Using machine learning, it identifies churn risks and highlights upsell opportunities, with smart alerts keeping you updated on important changes. Key features include customer segmentation, automated outreach, and health monitoring, which make customer engagement more efficient. Customerscore.io helps you focus on the right actions to grow your business and reduce churn.Starting Price: $99/month -
23
Qymatix Predictive Sales
Qymatix Solutions GmbH
Qymatix is an AI startup helping B2B companies transform sales data into insights that support profitable growth. The artificial intelligence-based Qymatix Predictive Sales Software provides analytics for cross-selling, churn risk and pricing in traditional and digital channels. Qymatix Solutions GmbH has developed a unique cloud technology that combines data models for machine learning, artificial intelligence, and HTML5 data visualisation for ERP and CRM Systems. This advanced predictive sales analytics software enables sales managers in business-to-business to perform cross-selling, churn prevention and pricing analytics in one click.Starting Price: Ask us. -
24
RapidMiner
Altair
RapidMiner is reinventing enterprise AI so that anyone has the power to positively shape the future. We’re doing this by enabling ‘data loving’ people of all skill levels, across the enterprise, to rapidly create and operate AI solutions to drive immediate business impact. We offer an end-to-end platform that unifies data prep, machine learning, and model operations with a user experience that provides depth for data scientists and simplifies complex tasks for everyone else. Our Center of Excellence methodology and the RapidMiner Academy ensures customers are successful, no matter their experience or resource levels. Simplify operations, no matter how complex models are, or how they were created. Deploy, evaluate, compare, monitor, manage and swap any model. Solve your business issues faster with sharper insights and predictive models, no one understands the business problem like you do.Starting Price: Free -
25
Gravy
Gravy
Recover failed payments. Gravy is the secret sauce to recurring revenue retention for businesses with subscriptions and memberships. We cracked the code on customer retention and payment recovery. For the past few years, we've been developing and refining the best scripts, engagement strategies and conversion technologies to create our industry-leading failed payment recovery solution. Gravy works with all payment processors, CRMs and product delivery systems. Our implementation team integrates your tech stack with our platform and ensures failed payments and customers are synced in real-time. You will be partnered with a full-time, US-based, retention specialist who is only concerned about one thing — recovering your failed payments and customers. This allows you to keep your payroll costs down and your profits high. Gravy offers a new type of customer retention, namely recovery of failed payments, credit card declines and lost revenue.Starting Price: $550 per month -
26
NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated multi-attribute customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities that go beyond a standard Customer Data Platform such as in-built analytics, AI-powered capabilities, and decision-making formulas, NGDATA boosts commercial success for clients by developing a deeper understanding of their customers, increasing customer lifetime value, reducing churn, and lowering cost per conversion. The intuitive UI makes it easy for business users to use the platform while IT and analytics retain oversight and control. Founded in 2012, NGDATA has offices in the USA, UK, Europe, Asia-Pacific, and has its HQ in Ghent, Belgium.Starting Price: $0.01/year
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27
Capillary Loyalty+
Capillary Technologies
Capillary Loyalty+ platform helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels. Boost repeat sales with a personalized Loyalty Program Software. Grow your brand following. Ensure your existing customers keep coming back to you by intelligently rewarding them for their desired behaviour with an omnichannel loyalty program. Capillary Loyalty Software helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels like in-store, eCommerce, mobile site, and apps. Loyalty+ features customized reporting & visual dashboards to analyze the overall health of your customer base, identify customers that are at risk of churn, and get a single view of customers purchase patterns.Starting Price: $25,000 per year -
28
Freshsuccess
Freshworks
Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.Starting Price: $79 per user per month -
29
Placer.ai
Placer Labs
Unprecedented visibility into consumer foot-traffic. Compare your business performance with any local or distant competitor. Gain insight into + 13 M venues and places across the United States. Analyze footfall and customer behavior in any retail industry. Learn how many visitors by hour, day, and month. Know where customers are coming from and going to. Identify customer demographics, interests, and intent. Discover the most important areas generating true economic activity. Track customer churn and understand evolving consumer patterns. Understand how large events will impact business. -
30
Chargebee Retention
Chargebee
Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve. Retain customers with a high performing cancel experience. The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers. With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.Starting Price: $250 per month